Last updated: October 18, 2026
Brights Media (“Brights Media,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit brightsmedia.com, contact us or work with us. It also explains how we use that information and the choices you have.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information you give us
When you fill out a form, request a proposal, book a call or email us, we collect the details you choose to share, such as:
- Your name and email address
- Phone number
- Company name and website
- Project details, budget range and timeline
- Any other information you include in your message
Information collected automatically
When you browse our website, we and our analytics providers automatically collect certain technical information, including:
- IP address and approximate location (city or country level)
- Browser type, device type and operating system
- Pages you visit, time spent on each page and how you arrived at our site
- Referring website or search terms
This information is collected through cookies and similar technologies, as described in Section 4.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and send proposals
- Plan, deliver and support projects for our clients
- Send project updates, invoices and service-related messages
- Understand how visitors use our website so we can improve it
- Measure the performance of our marketing
- Protect our website against spam, fraud and security threats
- Meet legal, tax and accounting obligations
If you subscribe to updates from us, we may send occasional emails about our work and services. Every marketing email includes an unsubscribe link.
3. Legal Basis for Processing (EEA and UK Visitors)
If you are in the European Economic Area or the United Kingdom, we process your personal data on the following grounds:
- Contract: to prepare proposals and deliver services you have asked for
- Legitimate interests: to run, secure and improve our website and respond to business inquiries
- Consent: for non-essential cookies and marketing emails, which you can withdraw at any time
- Legal obligation: where we need to keep records for tax, accounting or legal purposes
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device. We use:
- Essential cookies that keep the website working and secure
- Analytics cookies, including Google Analytics, that help us understand how visitors use our site
You can block or delete cookies in your browser settings, but blocking some cookies may affect how parts of the site work. To opt out of Google Analytics on all websites, you can install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
5. How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business, such as website hosting, analytics, email, scheduling, project management and payment providers. They may use your information only to perform services for us.
- Professional advisers, such as accountants and lawyers, where needed
- Authorities, when required by law or to protect our rights, our users or the public
- A buyer or successor, if Brights Media is involved in a merger, acquisition or sale of assets
6. Client Project Data
When we build, manage or optimize websites, stores, apps or ad accounts for clients, we may have access to data that belongs to those clients and their customers. We handle that data only on our client’s instructions, only to deliver the agreed work, and under the terms of our agreement with that client. If you are a customer of one of our clients, please contact that business directly about your data.
7. Data Retention
We keep personal information only for as long as we need it for the purposes described in this policy. Inquiry details are generally kept for up to two years after our last contact, unless we start working together. Client records, contracts and invoices are kept for as long as tax and legal rules require. Analytics data is retained according to the settings of our analytics tools.
8. How We Protect Your Information
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS), access controls and trusted service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. International Data Transfers
Brights Media works with clients around the world, and our team and service providers operate in more than one country. Your information may therefore be transferred to and processed in countries outside your own, including the United States. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred out of the EEA or UK.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Object to or restrict certain processing
- Receive your information in a portable format
- Withdraw consent at any time, where processing is based on consent
- Opt out of marketing emails
Residents of California and other US states with privacy laws may also have the right to know what categories of personal information we collect and how we use them, and the right not to be discriminated against for exercising their privacy rights.
To make a request, email info@brightsmedia.com. We may need to verify your identity before we respond, and we aim to respond within 30 days. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.
11. Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
12. Third-Party Links
Our website may link to other websites, including client websites featured in our case studies and our social media profiles. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
13. Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes will be highlighted on our website.
14. Contact Us
If you have questions about this policy or how we handle your information, please contact us:
Brights Media
Email: info@brightsmedia.com
Location: New York, United States